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Have questions about trading? Our multilingual support team is available to assist you 24/5.

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Customer Support

Our multilingual support team is ready to assist you with any questions or concerns.

24/5 Support Available

Head Office

152 Franklin Roosevelt Avenue
Limassol, 3045
Cyprus

Our Offices

Regulated and operating across multiple jurisdictions worldwide

Cyprus (HQ)

152 Franklin Roosevelt Avenue
Limassol, 3045
Cyprus

CySEC Regulated

Australia

Level 29, Chifley Tower
2 Chifley Square
Sydney, NSW 2000

ASIC Regulated

Vanuatu

Govant Building
BP 1276, Port Vila
Vanuatu

VFSC Regulated

St. Vincent

Suite 305, Griffith Corporate Centre
Beachmont, Kingstown
St. Vincent & the Grenadines

Royal ETP LLC

Frequently Asked Questions

Find answers to common questions about our services and support

You can reach our support team by emailing support@royalharbortrust.com, calling us at +357 25 080 880, or by filling out the contact form on this page. Our team is available 24/5 to assist you.
Our support team typically responds to inquiries within 1-2 hours during business days. For urgent matters, we recommend calling our support line for immediate assistance.
We provide multilingual support including English, Greek, Arabic, Chinese, Spanish, Portuguese, and more. Our diverse team ensures clear communication with our global client base.
Our trading platform operates 24 hours a day, 5 days a week (Monday to Friday). Cryptocurrency markets are available 24/7. Specific instrument trading hours may vary depending on the underlying exchange.